Shipping Policy

What delivery options do I have?

We offer Standard Delivery (Free on all orders):

Shipping Method Cost Delivery Time Courier
Standard Delivery calculated at chekout
2-4 weeks
 4PX

 

FREE Standard Shipping Worldwide:

  • Orders are processed after 48hours since payment is processed.
  • Deliveries take on average 15-25 days. Weekends are not included.
  • Tracking Info: allow 72 hours after purchase to receive the number. Weekends are not included.
  • Delivery don’t required signature.



Please note that your order is shipped from our Shenzhen warehouse in China.

How can I track my parcel?
As soon as we start packing your order, we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘MY ORDERS’ when you log in at My Account.

Online shopping outside the location of residence
If you are shopping in a different location to where you would like your items delivered, you can always contact us for more help.Please note that all the prices, delivery times and delivery charges will be adjusted depending on the market you would like your items shipped to.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option, it will automatically be returned to NEWBLOM. To find out more about your parcel please contact 4PX

Import taxes and customs duties
Please note the prices on newblom.com do not include local sales taxes or VAT. If the value of your order exceeds the toll-free limit in your market, extra fees might be applied for import taxes and custom duties upon delivery. NEWBLOM does not compensate these charges.
You can check with your local Customs Office for more information

How to pay these fees?
Once the parcel has entered the destination market it will be held by Customs for clearance. During this time, import duties and tax fees (should they apply) will be calculated by the present authority. Our transport partner will contact you once the order has reached the local Customs and inform you what you need to pay before the order can go through customs.